At Jixoro, we are committed to protecting your personal information and ensuring transparency in how we collect, use, and share data. Please read this Privacy Policy carefully to understand how your information is handled when you visit our website or use our services.
1. Information We Collect
We collect personal information when you:
- Place an order
- Create an account
- Subscribe to our newsletter
- Contact our customer support team
This information may include your name, email address, shipping address, billing details, and payment information. We use this data to process orders, deliver products, provide support, and share updates or promotional offers, if you opt in.
2. Cookies and Tracking Technologies
To enhance your experience on our website, we use cookies and similar technologies. These tools help us:
- Remember your preferences
- Improve site performance
- Personalize content and advertisements
You can manage or disable cookies through your browser settings. Please note that some features of our site may not function properly if cookies are disabled.
3. Third-Party Services
We work with trusted third-party providers to support our business operations, such as:
- Payment gateways
- Shipping and logistics providers
- Email and marketing services
These partners have access to your personal information only to perform their tasks and are contractually obligated to handle it securely and in accordance with our Privacy Policy.
For marketing purposes, we may also share limited information with select partners. We ensure these third parties comply with privacy and data protection standards.
4. Data Security
We implement industry-standard security practices to protect your personal information. These include:
- SSL encryption
- Firewall protections
- Role-based access controls
While we make every effort to secure your data, no system is completely immune to risks. If you suspect any security issue or data breach, please contact us immediately at [email protected].
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy. In some cases, we may retain information longer to comply with legal obligations or resolve disputes.
6. Your Rights
You have the right to:
- Access your personal information
- Update or correct inaccuracies
- Request deletion of your data
To exercise these rights, please contact us at [email protected]. We will respond to your request in a timely and respectful manner.
7. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website, and the “last updated” date will be revised accordingly.
By continuing to use our website after any changes, you agree to the updated policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please reach out to our support team at [email protected]. We are available Monday through Saturday and are here to assist you.