Welcome to Jixoro. By accessing or using our website and services, you agree to the following Terms of Service. Please read them carefully to understand your rights and responsibilities.
1. Service Availability
We strive to ensure our website and services are available at all times. However, there may be occasional disruptions due to maintenance or upgrades. In such cases, we will make reasonable efforts to notify users in advance and restore access as quickly as possible.
2. Orders and Payments
- By placing an order, you confirm that your information is accurate and that you agree to pay the total amount, including any applicable shipping or handling fees.
- We reserve the right to cancel orders that appear fraudulent or violate these Terms.
- Accepted payment methods include credit cards, PayPal, and any others listed at checkout.
- All payments are processed through secure third-party payment gateways. We do not store your payment details.
3. Shipping and Delivery
- All orders are shipped from our warehouse in the United States.
- Processing time: 2–4 business days.
- Estimated delivery time: 3–6 business days, depending on your location.
- Shipping times are approximate and may vary due to external factors beyond our control.
4. Returns and Refunds
- We offer a 21-day return window for most items, excluding personalized or custom-made products.
- To initiate a return, please contact us at [email protected] for return instructions.
- Refunds are issued once the returned item is received in original condition. Shipping and handling fees may be non-refundable.
- If you receive a defective or damaged product, contact us immediately and we will assist with a replacement or refund at no additional cost.
5. Content and Intellectual Property
- All content on our website, including text, images, graphics, and logos, is protected by copyright and intellectual property laws.
- You may not copy, reproduce, or use any content for commercial purposes without our written permission.
- We welcome customer reviews and comments but reserve the right to remove content that is offensive, defamatory, or violates these Terms.
6. Disclaimers and Limitation of Liability
- Our website and services are provided on an “as is” basis without warranties of any kind.
- We do not guarantee that our website will be error-free or meet your specific needs.
- Jixoro is not liable for any damages arising from the use of our website or services, including direct, indirect, incidental, or consequential damages.
7. Changes to These Terms
- We may update these Terms of Service at any time without prior notice.
- Changes take effect once published on our website.
- Continued use of our website means you accept the updated Terms.
- We may notify you of significant changes via email or other communication. Please keep your contact information up to date.
8. Contact Information
For any questions or support inquiries, please contact us:
Email: [email protected]